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Bill Packer, NMLS# 1774096

Chief Operating Officer

Previously Chief Operating Officer and Board Member for American Financial Resources (AFR), Bill has a deep background in operations and technology. He was also the Executive Vice President for AFR’s Technology Services division, Lendersoft. Prior to his time with AFR, Bill held several leadership positions with Bank of America. A writer and contributor to various publications including Entrepreneur and Newsweek, Bill  weighs in on issues related to the mortgage industry, as well as general management and leadership topics. From 2018 through 2021, he served as the Chairperson for the Mortgage Banker’s Association Residential Technology Committee and by virtue of this office also served on the MBA’s Residential/Single Family Board of Governors. Bill has served on several advisory boards including Snapdocs, Flatworld Mortgage Solutions, EllieMae Technology and the Rutgers University Customer Experience program.

Bill is engaged in a wide range of philanthropic and volunteer endeavors, he currently is a trustee and the treasurer for his Condo Association and is a dive team leader, educator and mentor with the New York Aquarium’s scuba diving team. He is a dive master, an AAUS scientific diver, a full suite DAN and EFR instructor and a PSI-PCI certified tank inspector  (www.scubabill.com). Bill lives in Arlington, Texas with his wife and their most recent rescue dog, Bentley.


Our managers have a long track record of success in creating financial products and services tailored to the needs of their clients—having successfully built or turned around multiple business lines, within some of financial services’ most respected companies.

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