Handwritten notes from our clients
“I recently helped my parents take out a reverse mortgage on their house. I was very fortunate that we chose Longbridge Financial for this. From the first point of contact with our agent, it was clear to me that we were in good hands. There was not one point in time during the whole process that we did not know exactly what to expect or what was required from us. Our agent still checks in with me on occasion to say hello and see how my parents are doing. Talk about service! If you are in the market for a reverse mortgage, this is the place to go.”
—HOWARD
“The service we received from working with Mr. Ryan Phillips was exemplary. Could not have been better. Ryan’s professionalism, care and concern for his client, and going the extra mile to obtain answers and information to questions raised was above and beyond. He is one that should be emulated by all employees of Longbridge Financial. Longbridge is very very fortunate to have such an individual on its staff.”
—BOBBY
“Our counselor, Steven Cornelius, was very professional and helpful. He guided us through the whole process very efficiently. All questions and concerns were addressed efficiently and promptly in a knowledgeable/informed manner. I would recommend him to anyone! Your company should be honored to have such a great employee…it says a lot about Longbridge! Thank You!”
—COLLEEN & RONALD
“The service was exceptional. John Pisani and Nelly Argento were so helpful and supportive during the entire process. Every question or concern was addressed promptly.”
—MARIAN
“Peter, I enjoyed working with you. I know I am a difficult customer and you moved the process along with great speed and helped me understand all the steps all the way. I will refer potential customers. Thanks for the excellent service and enjoy the holidays.”
—LEON
“In December of 2012, my wife and I found ourselves in severe financial difficulty. Severe enough that we had met with a bankruptcy attorney several times. As a last resort effort and with additional internet research, we called the 800 number of Longbridge Financial and began our reverse mortgage application through Nelly Argento. Although somewhat leery at first of a reverse mortgage via phone, internet and USPS, Nelly answered all of our questions completely, thoroughly, and was very professional. I had even double-checked her answers to several of my questions with local professionals in the field, and she was accurate and correct on all counts.
“Throughout our entire mortgage application process, Nelly was aware of all facets and gave us a status update several times per week until the funds were finally transferred into our checking account at the local branch. I think the one of many of her strong points that impressed me the most was her awareness of our application documents, her friendliness, and her ability to get the job done. She knew instantly where each of our financial documents was located in the application process, if there were any errors, where they were, and what needed to be fixed. She scheduled people to our home who were friendly, professional, fully prepared, and arrived when they said they would. I have personally recommended her on several occasions to my friends.”
—DAVID
