Servicing

(866) 970-3233

Did you know that Longbridge is also a lender? We always offer competitive rates for our existing customers.

Servicing Questions?

For general information about your loan, call our servicing specialists at 866-970-3233, or write bc@reversedepartment.com.

Refinancing Questions?

To find out about refinancing, please call our sales specialists at 855-849-3012 or write refinance@longbridge-financial.com.

To access your account information online:

If you experience issues using or logging into the website, please call 855-973-0397 or email servicing@longbridge-financial.com

Online servicing provides everything you need to easily manage your reverse mortgage loan, including:

Loan summary details
Recent transactions and statements
Request forms, including Occupancy and Draw Requests
Answers to the most common loan servicing questions

Information about a loan called Due and Payable:

When a Reverse Mortgage loan is called due or in default for non-payment of property charges, the following options are generally available; all of them (other than paying the debt in full) must adhere to HUD guidelines:

Full debt payment
Property sale
Property purchase (if the borrower(s) is/are deceased)
Tax and/or insurance reinstatement
Deed in lieu of foreclosure

To discuss any of these options, please call our Borrower Care Team at 866-970-3233,
Monday-Thursday from 8am-8pm EST and Friday from 8am-5pm EST.

Please click the link below if you’re looking to learn about your state’s Homeowner’s Assistance Funds (HAF) program and requirements.

https://www.ncsha.org/homeowner-assistance-fund/

61 South Paramus Road, Suite 500, Paramus, New Jersey 07652

855-LBF-HECM (855-523-4326)

info@longbridge-financial.com

Already have a loan in servicing with Longbridge and need assistance? Please click here.

For help navigating this website, please call our toll-free number for prompt assistance.

Note: “Longbridge Financial, LLC,” “Longbridge Financial,” and “Longbridge” are used interchangeably throughout this website and all refer to the same company.

Licensing (NMLS #957935) NMLS Consumer Access

For information on how we collect and use personal information, please see our Privacy Notice.
For California consumers: For information about our privacy practices, please visit https://longbridge-financial.com/privacy.

This website has not been reviewed, approved or issued by HUD, FHA or any governmental agency.

Longbridge is a Licensed Mortgage Banker in the State of New York, but this site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the State of New York will be accepted through this site.

Hang on — stay and get your free quote the easy way.

Real customers share how a reverse mortgage helped them live worry-free.

Too much information? We understand. Just provide your name and number and a loan officer will call with your free quote.

By submitting your phone number you are providing your signature and express “written” consent to having Longbridge Financial LLC or our mortgage partners contact you about your inquiry at the phone number you have provided. You agree to be contacted via a live or automated prerecorded telephone call, text message, or email even if you have previously registered on a “do not call” government registry or requested Longbridge to not send marketing information to you. You understand that your telephone company may impose charges on you for these contacts, and you are not required to enter into this agreement as a condition of any Longbridge products or services. You understand that you can revoke this consent at any time by calling Longbridge Financial at 855-523-4326.

For information on how we collect and use personal information, please see our Privacy Notice.